Reference

loketcuan Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open an account, sign in on mobile, browse Sic Bo or use DANA and QRIS, and how we use…

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CONTACT FOR PRIVACY

Where Your Policy Questions Go

A clear support route helps when you want to ask about a phone number, wallet reference, cookie choice, or account record.

Account support path Open the account support path when you need a copy, correction, or explanation connected…
Wallet status question For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account references, tell us which…
Security concern If a sign-in alert or device change looks unfamiliar, contact support through the account…
DATA HANDLING DETAILS

What Our Privacy Process Covers

Privacy decisions should be easy to connect with a real account action. We explain how account details, wallet references, device signals, cookies, security checks, and retention fit together, so you can decide…

Account records

When you create an account, we use the phone number and verification information you submit to establish access. We keep the record tied to your account rather than asking you to repeat the same details at every visit.

Wallet references

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account selection may appear as payment context. We use the reference needed for account reconciliation, while sensitive wallet credentials remain outside our support request.

Cookies and settings

Cookies can help remember session state and security preferences when you move from login to the lobby on mobile. Your browser settings can restrict cookies, although some account functions may then require another sign-in.

Device security

We may record browser and operating-system signals to compare a familiar phone with a changed device. If a new device opens Fishing God or another lobby area, the account may request an additional verification step.

Retention choices

We retain records only for operational, security, dispute, or legal needs described in the Privacy Policy. When a retention period ends, the record is deleted, anonymised, or separated from direct account details where appropriate.

Change requests

You can ask us to correct account details, explain a data use, or discuss deletion where local law permits. Send the request through support and complete the identity check needed to protect your account.

Privacy Policy Answers for Indonesian Accounts

These Privacy Policy answers address the searches we hear most often before an account is opened or a wallet is connected. If your situation involves a particular phone, payment reference, cookie setting, or access request, use the support path so we can respond to the details in your account.

It covers account and verification details, device signals, cookies, support messages, and payment references linked with DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account.

We use your phone number to create and verify the account, help protect sign-in access, connect support requests with the correct record, and send account-related status messages when needed.

Yes. The Privacy Policy explains how we use the reference for a QRIS, DANA, OVO, or GoPay action. It does not ask you to share a wallet PIN or one-time code.

We may receive browser type, operating system, approximate access time, and security signals. These details help compare a familiar phone with a changed device during account access.

Use the account support path and identify the record you want corrected. We may request a verification step before changing a phone number, payment reference, or other private account detail.

Retention depends on the record and the operational, security, dispute, or legal reason for keeping it. The Privacy Policy explains when data can be removed, anonymised, or separated.

Yes. Send the question through account support and mention your region or access concern. Availability and any related processing depends on local law, so we will explain the applicable response.

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